Enhance the way you connect with your customers — all from the platforms you already use, including CRM, ERP, HRMS, POS, and ticketing systems.
Automate transactional messages, boost engagement, and deliver personalized experiences effortlessly.
Our intelligent workflow automation adapts and evolves with real-world use cases, empowering our conversational AI to create meaningful, efficient, and seamless customer interactions.
Reach over 2 billion users worldwide with a secure and efficient platform that empowers your business to connect with customers in real-time. Our WhatsApp Business APIs offer a reliable solution to facilitate seamless communication, providing a robust foundation for customer engagement.
With our easy-to-use platform, your business can enhance customer experiences by enabling interactive and personalized conversations. Whether it’s for support, marketing, or sales, our APIs allow your brand to stay connected with customers.
Improving Customer Experience for Insurance Services
91%
Success rate in understanding customer requests via virtual assistants
2X
Faster in delivering new digital services
300%
Growth in customer opt-in rates for customer care
Bank Drives Conversions and Business Growth with WhatsApp
37%
Of all conversions are via WhatsApp
42%
Increase in net margin interest income through WhatsApp
56%
More credit card applicants respond to verification notifications
Top-notch Lab Diagnostics for COVID-19 with WhatsApp
94%
Interactions don’t need live agent support
90%
Customer satisfaction rating improvement since implementation
$2.5M
Estimated savings in customer service with WhatsApp
Providing 24/7 Customer Service with WhatsApp
1.5M
WhatsApp conversations over 10 months (approx)
80%
Customers served via WhatsApp over 10 months
650K
Customers recommend the WhatsApp customer service channel
Ensuring compliance and security with WhatsApp Business
100%
Adherence to data privacy standards like GDPR and HIPAA
95%
Reduction in data breaches through secure, end-to-end encryption
3X
Increase in customer trust and satisfaction with transparent consent processes
Engaging Soccer Fans in a Personalized Way with WhatsApp
96%
Interactions don’t need live agent support
78%
Decrease in response times compared to traditional fan service outlets
$50K
Earned through one advanced membership sales campaign
Engaging More Consumers with Customized Messages and Offers
$500K
In sales in one month attributed to WhatsApp
10x ROI
Increase over email, in-app push notifications, and SMS messages
57%
Click-through rate with WhatsApp
Providing, Always-On Customer Service and Selling Opportunities with WhatsApp
390%
Increase in leads over the original chatbot
34X ROI
in six months
33%
Reduction in call center volumes
Increasing Learner Engagement with WhatsApp
1.8M
Daily messages to learners through WhatsApp
260%
Increase in learner engagement with WhatsApp
224%
Approximate increase in daily users in less than one year
Notification
Deliver crucial alerts and keep your customers updated in over 70 languages to enhance engagement.
Helpdesk
Facilitate a seamless transition to your live agent, addressing customer inquiries and complaints around the clock.
Tracking and Location Feature
Monitor real-time location status and identify the closest service center, branch, or ATM.
Order and Delivery Update
Provide order status updates and schedule deliveries or pickups with timely notifications.
AJL Business Solutions is a seasoned partner, having successfully delivered intricate bots for various brands by seamlessly automating their business processes, enabling businesses to engage with their customers through our proprietary bot platform.
Education
Healthcare
Retail and E-Commerce
Real Estate
Hotel and Hospitality
Travel and Tourism
Finance and Insurance
Telecommunications
Logistics
Automotive
legal Industry
Transform your communication with customers; the WhatsApp Business API will foster meaningful, enriching, and joyful experiences for them.
Dispatch important alerts.
Share insights on business performance and updates.
Access booked tickets, invoices, brochures, and user manuals.
Send product catalogs and enable payment processing
Schedule deliveries or pickups and notify customers of timing.
Engage dealers, retailers, and customers.
Provide automated responses for common inquiries.
Include a “Click to WhatsApp” button on Facebook.
Locate the nearest service center, branch, or ATM.
Connect with CRM, ticketing systems, ERP, HRMS, and POS.
Conduct customer satisfaction surveys
Facilitate a smooth transfer to a live agent.
Ensure secure communication through end-to-end encryption (HTTPS connection).
Communicate with clients in their preferred language.
Create a professional business profile to engage with customers.
Utilize an admin portal for effective administration and management.
Facilitate a seamless transition from the bot to a customer support representative.
Enhance your conversations with comprehensive reporting.
Customize messages for greetings and out-of-office notifications.
Implement webhook integration for responsive interactions.
Integrate with your CRM via API to provide real-time updates to clients.
Engage with your customers anytime, anywhere around the globe.
Experience rapid onboarding with swift integration of your business processes.
Deliver an enriched customer experience with endless possibilities.
Establish quick messages for greetings and out-of-office notifications to enhance client engagement.
Connect your business with our bot to alleviate agents from repetitive customer inquiries.
An appealing business portfolio aids in lead generation and boosts customer engagement.
Introducing a unique WhatsApp ChatBot from AJL Business Solutions that enhances your brand’s identity in every conversation with consumers. This advanced ChatBot ensures that your brand can engage with customers around the clock, delivering messages that address their service needs. Create an exceptional customer experience for even the most complex workflows and message deliveries with our versatile ChatBot, designed to seamlessly meet all your requirements.
AJL Business Solutions offers one of the industry’s leading solutions for seamless transitions between Bots and Agents. While our Chatbot can manage a wide range of complex customer interactions, there are times when personalized service from a human agent is necessary. Our Human-in-the-Loop system effectively addresses this need, enabling a smooth workflow transition and empowering agents to provide enhanced support during these interactions.
1. Configure Question Buttons
2. Set Up Pop-Up Options
3. Send Messages with Multimedia Files
4. Link Your Webhook
5. Establish Conditions
6. Connect to the Live Chat Panel